Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies.
When you schedule your appointment with us, you are agreeing to these policies.
Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.
If you book a service on the day of and you cancel or no show, you will be charged in full. If you are late we reserve the right to cut your service, you will be charged for the service you booked not the cut service. If you are more than 15 minutes late and we do not have enough time to perform the service due to timing, you will be charged in full.
You will receive a text when your appointment is booked. There is an automated text/email appointment reminder that will go out 48 hours before your scheduled appointment as well as an automated text/email reminder that will go out 24 hours before your appointment.
It is the clients responsibility to read our policies, pre care, aftercare, contraindications and disclaimers. It is the clients responsibility to read all appointment reminders.